Mr. Delivery Springfield, IL

Deni Garlits 8 years ago

This was the first time I used this service and my order arrived earlier than stated, just a little over a half hour after I placed it. The driver followed my instructions to call before he got to my building and he was courteous and polite. I will definitely use this service again when I don't feel like cooking or going out to eat.

Marie Walbeck 8 years ago

We order from Mr Delivery at least 1 or 2 times a week and the only issue we have is Bella M.... they don't prepare salads until the driver arrives and this slows delivery down. Otherwise they are a very good service. As the official "lunch lady" of my office I always use Mr Delivery. It also helps to order the night/ day before if possible.

Elizabeth Jones 8 years ago

Ordered from this app tons of times and almost never had an issue. decent wait and super nice drivers. today though, i waited an hour for the food (which was normal), got the message that it would be here in a few minutes, then a message saying it was cancelled. so i called the number because it said my house was “out of the zone” and the CSR who got my call told me that was the issue, then said all of a sudden they were too busy to get my food to me on time so they c a n c e l l e d i t instead of just telling me it would be late, like they have done before. super sad about this and hope they find a better way to notify people.

Charles Moore Edited 7 years ago

I tried to call the phone number posted and after a brief hold I finally got a rude woman who was very unhelpful. I was trying to place an order for something that is on the menu but was not online to be ordered from. I first called the restaurant to ensure that they still had the item and how much I would have to order before I called Mr Delivery. I then called and she continued to argue with me about the item. I tried to explain to her that it is on the menu and I had ate it last night. She continued to argue with me then about reaching the minimum order. I have ordered two times in the last two days and now after this. Well I know that I will not be ordering from them tonight. I waited a year and half before I ordered from them again. Now the driver shows up and was rude in front of my customers and had to be asked to leave. Ordering from mr delivery is a mistake that I will not make again. Thank god uber eats is in town now! Wow I should start dating my entries so we can see this is me giving them a chance again after a few months. I tried place an order and thought the price was off. Not only do they charge you $5.00 for delivery they are charging more for each meal. I was

Victoria McKinnon 9 years ago

Today was not a good day for Mr. Delivery. I ordered food to be delivered and while the restaurant upheld their end of the bargain, Mr. Delivery did not. The food arrived in a decent amount of time, but the driver went to the wrong building. He called and said he was out front. I went out to look for him and he was no where to be found. I tried to call the only number I could find and kept getting directed to leave a message. It didn't take me long to figure out the driver was at the wrong building, but with no number to call I had to go over there and get my food. When I arrived the security guard advised that the driver left my food there at the security station. There was no one there to verify that I was the rightful owner of the food and my name was no where on the packaging. A driver should never leave the food without those specific instructions. I'm not happy about any of this as I only ordered because I had a project that needed to be completed quickly and all of this took precious time out of my day!